If you’re a Bank of America (BoA) customer, you need to be aware of the latest scams targeting your accounts and finances. Americans lost $2.3 billion to imposter scams in 2021 alone - with scammers regularly posing as bank employees to gain their victims’ trust. Unfortunately, Gabrielle’s story isn’t unique.
Gabrielle complied - not realizing that she had just sent her life’s savings to a scammer. On the other end, a man who introduced himself as a banking fraud specialist explained that in order to protect her savings, she’d have to transfer it to a new “secure” Zelle account. But seconds after hitting “send,” Gabrielle’s phone rang. Īfraid that her account had been hacked, the 24-year-old quickly responded.
Gabrielle Chavez had been saving up to pay for her mother’s headstone when she received a text message from Bank of America asking if she’d sent $3,500 to someone through Zelle. Are You Grappling With a Bank of America Scam?